Terms of service

TERMS OF SERVICE

Effective Date: 16 July 2026

Welcome to Paw & Claw Boutique. By accessing or purchasing from our website, you agree to these Terms of Service.

1. General

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to update or modify these Terms of Service at any time without prior notice.

2. Products

We strive to ensure that all product descriptions, images and pricing are accurate. However, colours may vary slightly depending on your device or screen settings.

We reserve the right to discontinue products or change prices without notice.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order if fraud, pricing errors or other issues are suspected.

4. Pricing & Payment

All prices are displayed in South African Rand (ZAR).

Payment must be received in full before an order is processed and shipped.

Payments are securely processed through approved payment providers. Paw & Claw Boutique does not store your payment card information.

5. Shipping

Delivery times are estimates and may vary depending on your location, courier services and unforeseen circumstances.

We are not responsible for delays caused by shipping providers once an order has been dispatched.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Please refer to our Return & Refund Policy for full details.

7. Intellectual Property

All content on this website, including logos, text, images, graphics and branding, is the property of Paw & Claw Boutique and may not be copied, reproduced or used without written permission.

8. Limitation of Liability

Paw & Claw Boutique shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.

Our products should always be used responsibly and pets should be supervised during play.

9. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Email: pawandclawbq@gmail.com